Technical Support Engineer

BYD Chile is developing its Energy Storage Area, which was established in 2008 in China, stands as a global trailblazer, leader, and expert in battery energy storage systems. BYD Energy Storage specializes in research & development, manufacturing, marketing, service, and recycling of energy storage products. Leveraging cutting-edge battery technology, the company has successfully delivered safe and reliable energy storage solutions for hundreds of utility-scale, C&I, and residential projects worldwide, spanning over 107 countries, including the U.S., U.K., Germany, South Africa, Chile, Switzerland, Italy, Japan, etc. BYD Energy Storage looks forward to collaborating with you in pursuit of a cleaner and more sustainable future.

In BYD Chile we are looking for a Technical Support Engineer who will have as main responsibilities:

• Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive work.

• Responsible for working in a safe manner at all times

• Provide phone support, remote diagnostics to customers and solve situations on site.

• Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips

• Troubleshoot equipment located at customer sites

• Perform start-up and commissioning services at customer locations (SAT)

• Assist the inhouse system engineering group in product development and/or project work

• Provide suggestions based on field experience, to improve the products

• Prepare and perform customer training at BYD as well as at customer facilities (if required)

Essential Requirements:

• NVQ Level 3 or higher equivalent qualification in an electrical/ electro-mechanical discipline

• Previous electrical or multi skilled maintenance experience (O&M)

• A current full Chile driving license (Class B License)

• Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)

• Willingness to travel inside and outside the country